Airix Chat answers your patients' questions — services, hours, appointments, renewals — in French and English, around the clock. Never medical advice: clinical requests are routed to your team.
Answers in FR-CA and EN, matching the patient's language, at any hour — even when the pharmacy is closed.
No medical advice, no dosing, no interactions: a double validation layer blocks any drift and redirects to the pharmacist.
Appointments, prescription renewals, clinical questionnaires (Empego, Pharmia or your platform) — the bot guides patients to the right place.
When a human is needed, the bot collects name, phone and preferred time, then emails a structured report to your team.
Every conversation in your portal: search, escalations, top intents, redirect rates.
One line of code to paste — Webflow, WordPress, Squarespace, Wix or plain HTML. In your pharmacy's colors.
Register your pharmacy and request Airix Chat activation.
Services, hours, links, colors — then try the assistant in the sandbox, risk-free.
One script tag on your site and the assistant is live. You keep the on/off switch.
Consent before the first question, configurable retention with automated purge, built-in right to erasure, and AI inference in Canada (Claude via Amazon Bedrock, Canadian profile). A processing-register template is provided for your Law 25 file.
Airix Chat is a module on your Airix account: create your account, request activation, and the Airix team gets you started. No long-term commitment.
Get started